We guarantee total customer satisfaction, for this reason we are proud to offer returns on all products. If you are not completely satisfied with your online purchase, you may return unused merchandise within 30 days of the original shipped date for a prompt refund. You will be refunded for the merchandise total, plus applicable sales tax paid. Shipping and handling charges are not refundable unless product arrives damaged or the incorrect product was shipped. Please allow up to 14 business days for us to process your return. Please allow 1 to 2 billing cycles for the credit to show up on your credit card statement.
Please return your unused merchandise by following the instructions below. If you return any part of your order and that order was part of a promotion, any refund may be reduced.
Returning Damaged Merchandise Purchased Online
If your merchandise was damaged in transit or is defective, please contact our Customer Service department to arrange for a replacement.
All returns will be accepted within 30 days of purchase. No returns will be accepted without an approved Return Authorization Number, which will be given to Customer by a copy of the Invoice, which clearly states the invoice number, the date of invoice and the customer’s name. All defective items will be replaced with the exact item and shipped to the same address as was contained in the original order.